Helm your company to success

Simple CRM & ERP business solution from the cloud

Partner Relationship Management

All the essential CRM functions that a Small & Medium Sized Enterprise requires for managing and growing its partner network and customer base. Segmentation, grouping, tagging for efficient search and management.

Simplified and Swift Enterprise Resource Planing

Simplified core functions for purchase and sales management, invoicing, inventory and storage handling. Supporting the sale process, quote templates and order management. Numerous business reports and statements.

Campaigns and telemarketing

Telemarketing and campaign management with data collection, processing and re-using. Support for pre-sales, scheduling and resource allocation. Designing campaigns and rule based funneling. VoIP integration and conversation recording/playback.

HELM is more than an application, it's Business-Solution-as-a-Service:

Software-as-a-Service

Cloud based solution with no initial expenses (capex) related to the introduction and without maintenance fees later on. You always pay for the required functions and number of users.

High Availability

The system operates 24/7 and it serves users with higher than 99,97% availability. The application is easily reachable from anywhere, anytime. It can even be used on the move via mobile Internet connection.

Geo-redundant servers

The application and database servers are geo-redundant, which makes the solution disaster-proof. All datacentres are protected on physical and logical levels, too. The platform is redundant in virtual environment and operates with continuous backup.

Complete support

Both functional and technical support are provided by professionals who are helping the users with every question they have. We handle all issues swiftly and thoroughly.

Project manager

A dedicated project manager supported by professionals leads the entire project from the initial interviews till the introduction. Later his role changes to dedicated account manager.

Swift introduction

With our off sophisticated remote method we ourselves handle the interviews, the migration, the testing and planning and execution of the actual introduction from our premises. This way you are able to take utmost advantage of the service.

Migration and testing

We are responsible for doing these time consuming and difficult tasks. Your role is to validate. Using methods and best practices based on years of experience we are able to manage and successfully execute migration from virtually any data source.

Business continuity

Neither during introduction nor in the everyday use should you be worried about interruptions. Our innovative method provides flawless business continuity.

Training, e-learning

We provide e-learning materials and on-line training courses, which are custom tailored to your needs and easily arranged with your time schedule and adapted to your capacity and availability.

BPR and consulting

As part of the project we shall analyze and optimize your business processes. The results will enable you to manage your enterprise more efficiently. We also provide consultancy services in fields of business, legal, accounting related to our system.

Service monitoring

Our system is continuously monitored for availability. This way we can ensure that the SLA requirements are met. Our own audit system is supported by external systems. The availability is monitored by Monitis, and the application is analysed by AppDynamics.

Integration

Are you already using collaboration, document management or CRM applications? HELM offers a wide range of interfaces to your existing application ecosystem.